How we responded to COVID-19 in 2020

In March 2020 the outbreak of Covid-19 cast serious doubt over the safe running of our events. As the news unfolded, the sad decision was made to cancel our series of events for 2020.

We responded to the pandemic pragmatically, making sure to follow all guidance and ultimately support our customers as much as possible.

Our team tackled the challenge head on, working with all our suppliers to recoup monies paid to them as quickly as possible so we could refund all our customers who requested their money back. In addition, we worked with many groups to successfully postpone their tour to 2021.

By September 2020 we had refunded or postponed all 338 clubs, refunding over £1.34m in the process – no one was left out of pocket.

We would like to say a huge “thank you” for the patience and support shown by the groups affected. It really is a pleasure dealing with so many brilliant clubs.

By September 2020 we had refunded or postponed all 338 clubs, refunding over £1.34m in the process – no one was left out of pocket.

Looking forward to 2021…

Our commitment to providing incredible sporting experiences for young players and families all over the UK has never been stronger – and we’re determined not to let Coronavirus stand in our way. We’re confident that in 2021 we’ll be back to playing sport and ready to deliver a fantastic series of tours and events for clubs all around the UK.

Sports Tours has been operating for over 30 years, but to give you extra peace of mind here are some key points that all our events will follow:

  • The RFU and FA affiliate our event schedule and all tournaments and festivals will follow RFU and FA Covid-19 guidance
  • All our holiday parks and hotels will follow local Covid-19 regulations
  • Your money is safe – we are fully ABTA bonded
  • If our holiday parks or hotels cannot operate due to Covid-19, we will cancel the event and you will have the option of postponing your tour or a 100% refund

It’s great to see so many clubs already booking onto our 2021 events and giving their young players and families some much-needed excitement and something to look forward to.

Looking forward to seeing you all again soon!