Frequently Asked Questions

Here are a list of our most frequently asked questions. If you can't find what you need here please don't hesitate to contact us. 

How do I get a quote?

At Sports Tours we provide each group leader with unrivalled personal attention with their tour arrangements.

Please call us on 01708 344001 to discuss your tour. We can provide information to help you select your preferred destination, provide you with itemised costings, suggest the best available tournament or look at ways to save money.

Step One:
When you are ready to book, pay an initial deposit of £295 to reserve your team's place, and we will enter your team in the tournament and reserve your accommodation for a specified time period. 

Step Two:
Arrange for your club members to pay their initial deposits of £35 per person (UK Tournaments) or £50 per person (European Tours). Once received your booking is fully confirmed. We will send you your invoice, plus confirmation of your tour arrangements and you will be provided with your booking reference number. 

How do I make a payment?

Online:

Once your club members have paid their initial deposit of £35 for UK tours and £50 per person for European tours, you can ask your club members to login to this website page and pay their remaining balance via their mobile phone, tablet or computer.

Make a Payment Here

Bank Transfer

Football clubs and Group Leaders are welcome to transfer funds directly onto our bank account. 

Bank: Natwest
Sort Code: 60-10-06
Account Number: 47480998

IMPORTANT: When making transfers, please mention your reference number & club name so we can track your payment.

How do I manage my booking?

Your tour is now handled via your very own secure Manage My Booking Hub via your computer. 

Everything is now available online:-

  • Add the names & addresses of your touring party online
  • Easily complete player registration forms
  • Print off your tour invoice
  • View your tour arrangements 24 hours a day
  • Request a change of arrangements
  • Make payments by credit & debit cards (Please note that final payments are due 10 weeks prior to departure)
  • Book excursions
  • Print your UK Tournament schedules prior to departure
  • Print your final tickets and tour itinerary

Manage Your Booking Here

What about Financial Protection / Peace of Mind?

Sports Tours Limited is a member of ABTA (Association of British Travel Agents) thus all our holidays are financially protected. Our Company Registration Number is: 2365433 and our VAT Number is: 5065820 55.

ABTOT Bond & Membership - Number 5208
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Sports Tours Limited, and in the event of their insolvency, protection is provided for the following:

1. non-flight packages and
2. flight inclusive packages that commence outside of the EU, which are sold to customers outside of the EU*.

* Please note that flight inclusive packages that commence within the EU but outside of the UK will continue to be covered by ABTOT until the renewal of Sports Tours Limited ATOL number 5631 in March 2019 in accordance with the transition period authorised by the Civil Aviation Authority.

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Sports Tours Limited. In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here. The above will provide you with all the required Financial Security you need when booking through Sports Tours Limited. When booking a tour with another sports tour operator, insist on financial protection. For more information, please email: info@sportstours.co.uk

Flight Holidays – ATOL Bonded: All the flights and flight-inclusive holidays on our website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.

FCO – Foreign & Commonwealth Office 

Check out the latest travel advice from the Foreign & Commonwealth Office including security and local laws, plus passport and visa information click here.

Specialist Travel Insurance

Sports Tours Ltd of 19 The Parade, Colchester Road, Romford, RM3 0AQ is an Appointed Representative of Global Travel Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority (FCA). Their Firm Registration Number is 305686. Global Travel Insurance Services Limited is permitted to arrange, advise on, deal as an agent of insurers and clients. You can check these details on the FCA’s Register by visiting the FCA’s website http://www.FCA.gov.uk/register or by contacting the FCA on 0845 606 1234.

Please click here to view a summary of our travel insurance policy. 

Please click here to view a sample of our travel insurance policy. 

Please click here to view the Insurance Product Information Document (IPID).